Frequently Asked Questions

Everything you need to know about our premium lifestyle apparel and riding gear.

How long does shipping take for Ducati Omaha orders?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for apparel and accessories?

We offer a 30-day return window for unworn items with original tags. Please note that safety gear like helmets must be returned in pristine, unused condition to qualify for a refund.

How do I ensure I am ordering the correct size?

Each product page includes a specific size chart. Since Italian sizing can run smaller than US standard sizing, we generally recommend sizing up if you are between sizes.

Are your lifestyle products officially licensed?

Yes, all products sold at Ducati Omaha are 100% authentic, officially licensed Ducati merchandise and apparel.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.